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Locked

‎09-09-2022 08:27 AM

HP Recommended
Product: HP Z420 Workstation
Operating System: Microsoft Windows 10 (64-bit)

After discovering my USB 3.0 external drive did not show up on the system, I've encountered all USB 3 ports to be missing in device manager. They were all listed as inactive devices. I tried to reinstall drivers within device manager but to no avail. Then I decided to remove the USB 3 Hubs from within device manager and hoped that they would get reinstalled after reboot. Not. Trying to find "changed hardware" did not help either. Installing the management driver pack SP99374 did not change anything.

What else can I do to fix the issue?

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