• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-08-2024 02:49 AM

HP Recommended
Product: HP Z840 Base Model Workstation

Like I've mentioned in subject, USB keyboard is working strange after entering BIOS/UEFI. It recognizes only single keystroke, after that any other keypress is not detected. Only after disconnecting & reconnecting keyboard, it again recognizes only single keystroke. Meanwhie mouse is working fine.

It's worth mentioning that very same keyboard is working just fine after connecting to other machines.

I'm really buffeled with this problem.

Is it possible that power supply can't provide enough power?

System configuration consists of 384GB of RAM, GeForce RTX 3070Ti, 2x Xeon 20C processors.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.