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N3xT
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USB charge speed

‎09-06-2021 12:58 AM

HP Recommended
Product: EliteDesk 800 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

I´ve just installed an EliteDesk 800 G6. One of the front USB ports seems to be fast charging, but when I plug my cell, it doesn´t activate fast charge. In my "old" G5 worked perfectly. Is there any driver or config that I have to configure?

 

Regards!

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itsmyname
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‎09-06-2021 02:43 AM

HP Recommended

@N3xT -- is this an image of the connectors on your computer: HP EliteDesk 800 G6 and HP EliteOne 800 G6 Business Desktops PCs

 

The two USB-C ports have quite-different specifications.

Which port are you using?

 

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N3xT
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‎09-06-2021 03:43 AM - edited ‎09-06-2021 06:11 AM

HP Recommended

My PC it´s the SFF model, pictured on page 3. I tried the USB-C and the connector on the right-below side, the one which has the lightning icon on it

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