Unable to RMA SSD . Drive is only 4 months old. S/N [personal info removed]

[1970Mustang]

Hard drive was bought from Amazon but it's past the 30 day return window..

When I try to RMA it says it can't find that S/N 

[sandytechy20]

@1970Mustang 

Welcome to the HP support community.

I understand that you are unable to use the new SSD, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers