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- Unable to connect to VNS server.

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11-10-2021 03:40 AM
Good afternoon.
There was a problem.
I'm trying to connect to the VNC server.
In this case, nothing happens. That is, I click Connect. The "VNS Viewer" window disappears and nothing. An hour later, maybe two hours later, a password entry window appears.
What could it be??
Thanks.
Device info:
Device ID: 9C:8E:99:EF:3C:DD
Hostname: 9c8e99ef3cdd
Device Type: HP t610 WW Thin Client
Device Serial Number: CZC247BMFB
Operating System: NA
Image Version: T6X52011
OS Configuration: Unknown
BIOS Version: K30 v01.20
Asset Tag: CZC247BMFB
Agent Version: 4.6.3670.22274
HPDM Gateway ID: 72:4F:73:9B:08:9E
Agent Working Mode: Push
Agent Pull Interval: 1440 minutes
First Contact Time: 2020-09-28 16:14:55
Last Time Online: 2021-11-10 08:35:25
XML VNC Shadow
<NodeDir name="coreSettings">
<NodeKey name="enableVncShadow">
<NodeParam name="value">1</NodeParam>
</NodeKey>
<NodeKey name="vncPassword">
<NodeParam name="value">***************</NodeParam>
</NodeKey>
<NodeKey name="vncUsePassword">
<NodeParam name="value">1</NodeParam>
</NodeKey>
<NodeKey name="vncUseSSL">
<NodeParam name="value">0</NodeParam>
</NodeKey>
</NodeDir>
</NodeDir>