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HP Recommended
S600
Microsoft Windows 10 (64-bit)

We have two failed HP S600 SSD, 120GB

https://support.hp.com/us-en/checkwarranty

Does not have any information on these SSD drives.

p/n: 4FZ32AA

Country: Canada

I also tried country purchase of United State and Canada, but all attempts fail.

 

Both these drives have a 3 year warranty and we purchased them less than 2 years ago.

How to I start an RMA?

 

Thanks!

3 REPLIES 3
HP Recommended

@bctpro 

 

The issue can be sorted.

 

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Dragon-Fur

HP Recommended

Thank you

HP Recommended

@bctpro I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.