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HP Recommended
HP Pro Desk mini
Microsoft Windows 10 (64-bit)

I have a HP ProDesk mini with intel - i3 CPU 8100T inside.

The desktop still has warranty left for a couple of months I think. 

The problem is that every time I plug the PC in a socket it boots up immediately, instead of turning on when i press on/off button like it should be.

Did a short research and found out that it probably has to do with low/empty battery on the motherboard (i believe the battery model is CR2032 or something along those lines, a small round silver battery)

 

My question is whether or not this falls under warranty?

4 REPLIES 4
HP Recommended

Hello
you don't know exactly if this is the problem?
but no matter the computer is warranty, if it has a problem it must be taken care of!
that said, have you checked if there is no "restart after loss of power" type option?
If not, do it, and deactivate there if present, then test!

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks, I'll check it and update this post. Didn't know that option existed in BIOS

HP Recommended

Hi, sorry for the late reply, some things came inbetween.

 

I couldn't quite find anything in BIOS about the setting you mentioned.

What i did was update BIOS and then it stopped from turning on by itself when i plug the PC in...not sure if that was the fix or just a temporary bug...

Do you happen to know where exactly in BIOS that setting could be?

HP Recommended

Nothing serious I hope !
If it works then again, maybe nothing to do
I would need the product number of the computer maybe


for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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