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HP Recommended
HP All-in-One 27 Desktop PC 27-cb0000a (3B5K3AV)

Bought a new Desktop 3 weeks ago and went to register it with HP and found it has only 5 months of the 12 month advertised warranty. Has this happened to anybody else? 

Tried to get a response from HP support but they were not interested in helping me at all. Anybody know how to talk to HP support here in Oz?

1 REPLY 1
HP Recommended

Hi @RIPPEDOFFCBR,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.

 

Please follow the steps from this document to submit a dispute to validate your warranty. 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.