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stagerita
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Message 1 of 2
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Where can I find original configuration of HP computer online?

HP Recommended
Elitedesk 800 G1
Microsoft Windows 7 (64-bit)

I would like to find the original system configuration of one my computers online through the HP site.  Is that possible?  If so, they make it really hard to find!

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Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Unfortunately, you will probably not be able to find your specific system configuration info.

 

Most of the times you enter the product number or serial number in the HP parts surfer website, you get every possible option that could have come with that model series.

 

However, here is the link to see what you can find out....enter either the product number or serial number in the search box.

 

The product number can be found on the same label as the serial number.

 

http://partsurfer.hp.com/search.aspx

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