-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Wrong start date warranty

Create an account on the HP Community to personalize your profile and ask a question
02-23-2023 02:03 AM
I bought a HP Pro Tower 290 G9, but I see a wrong start date warranty.
How can I correct it?
Let me know, please.
Thanks
02-23-2023 07:39 AM
Hi:
The reason there is not at least a minimum of a 1-year warranty on your PC remaining is because HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So, the more time that has elapsed since the PC left the assembly plant to the time you purchased it, the less time there is on the warranty.
Since you have a business-class PC you will have to contact HP customer support and have the warranty start and end dates adjusted.
You also may be able to initiate a support request via the HP support assistant program that comes preinstalled on your PC if it came with Windows from HP.