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HP Recommended
HP Pro Tower 290 G9 Desktop PC (4N4P2AV)
Microsoft Windows 11

I bought a HP Pro Tower 290 G9, but I see a wrong start date warranty.

How can I  correct it?

 

Let me know, please.

 

Thanks

1 REPLY 1
HP Recommended

Hi:

 

The reason there is not at least a minimum of a 1-year warranty on your PC remaining is because HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So, the more time that has elapsed since the PC left the assembly plant to the time you purchased it, the less time there is on the warranty.

 

Since you have a business-class PC you will have to contact HP customer support and have the warranty start and end dates adjusted.

 

Contatta HP | HP® Italia

 

You also may be able to initiate a support request via the HP support assistant program that comes preinstalled on your PC if it came with Windows from HP.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.