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Hello


I have been struggling with this for a few months now.

At first, I put it down to a failing graphics card perhaps but that was brand new only 2 years ago so I've now discounted.  It must be a setting.

I finally got around to installing an HP ZTurbo boot drive and it was transformational.  Truly fantastic addition.

Because the power consumption is so low in sleep mode, I basically now sleep the PC instead of shutting it down at night.

On key or mouse press, it is on the desktop in less than 4 seconds.

However,  less frequent than more, I receive a Cable not connected message and the screen goes black.  Sometimes it makes it to the login screen and then goes black.  Sometimes it just goes black.

Then I have to press and hold the power button to switch the machine off (risking losing any unsaved work - although OneDrive normally takes care of that) and do a reboot from cold.

I've scratched my head over the BIOS settings but am almost afraid to change any of them for fear of losing the SSD boot capability.  I know how well you folk researched the current settings for getting them running.

Any tips or ideas please to help to resolve this little idiosyncracy?


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.