• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-01-2023 11:07 AM - edited ‎09-01-2023 06:18 PM

HP Recommended
Product: HP Z620 Workstation

Win 10 Computer with dual E5-2667 V2 CPUs and 96G ram.

Computer stopped working and will not boot - no POST and fans reach high speed and never slow down.  I have ruled out all the components by replacing them with components from a refurb that runs. 

 

The refurb has E5-2620 CPUs, so I put those in, and no help.  Then, I put the E5-2667s in the refurb and the refurb won't start - no POST.  I bought 2 refurbed E5-2667 CPUs and those won't work in either box.

 

So, I tried the crisis recovery jumper with a USB drive and bios file.  No beeps and I get no activity on the USB drive.  I am ignorant about BIOS so I don't know how to update that if the box won't start.

 

I don't know what else to try.  Any suggestions will be appreciated.  

 

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.