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HP Recommended
Z820 WORKSTATION
Microsoft Windows 10 (64-bit)

I purchased a 10 TB Hard Drive for a BackUp project and installed it into my newly purchased Z820 Workstation.  When I tried to Boot the System, it gets stuck on the HP Symbol.  If I remove the Drive from its bay, then the machine boots just fine.  After Booting, I can insert the Disk into the Bay (Hot Swap) and Windows 10 recognizes the Drive just fine.  Is there a way to allow the Workstation to boot with the Drive attached by updating or adjusting the BIOS settings?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

you have several bios settings that are not correct!!!

 

rest the bios back to default settings by using the clear cmos button when the system is power off AND DISCONNECTED FROM THE POWER OUTLET

 

then follow my previous post on what to disable and ONLY change those settings nothing else

View solution in original post

12 REPLIES 12
HP Recommended

Go into your BIOS > Storage > Device Configuration, and check what drives are connected to the SATA0, SATA1, SATA2 and  SATA3 ports. Where is the boot drive located?

 

HP Z620 - Liquid Cooled E5-1680v2 @4.7GHz / 64GB Hynix PC3-14900R 1866MHz / GTX1080Ti FE 11GB / Quadro P2000 5GB / Samsung 256GB PCIe M.2 256GB AHCI / Passmark 9.0 Rating = 7147 / CPU 17461 / 2D 1019 / 3D 14464 / Mem 3153 / Disk 15451 / Single Threaded 2551
HP Recommended

Hi,  

Thank you for your assistance.  The Boot SSD is connected to SATA0.  I tried to connect the 10TB to both SAS and SATA1.  Both areas displayed the same behavior.  Unable to get pass the HP Logo.

HP Recommended

My Boot Drive is at SATA0 and the remaining drives are in the SAS ports.

 

I need some assistance to get the 10TB drive to work with my :

HP Z820 Workstation Intel Xeon 16 Core 2.6GHz 128GB RAM

 

It is kind of odd that large drives are not able to work on this Workstation.  It is such a nice system.  I need the extra space to build my projects.  Any assistance would help me tremendously.

HP Recommended

the z820/z620 storage systems are mostly the same, however the z620 DOES NOT have a full onboard SAS controller it uses a Raid On Chip) that does not do raid 5 well  it's really only for raid 0/1

 

it has two normal SATA 3 6GBps ports (SATA 0/1) that are the Grey Connectors

 

the 4 Black connectors are for the Intel "SCU" SATA 2 Ports

 

the 4 white  LSI SAS/SATA ports  are sata 2 3GBps or SAS 6GBps

 

your boot drive should be on SATA-0 and the CD/DVD (if you have one) on sata port -1 if no optical drive a sec sata drive can be on port 1

 

(you can also connect a optical drive to the black sata ports if you have two sata 3 HD's)

 

your 10GB SATA drive must be on the intel  black SCU ports and you must be using the intel enterprise driver

 

the Intel RSTe (enterprise) package version 4.5.1234 WHQL from station-drivers "dot" com is also compatible with the z620's c602 chipset

 

i can't provide a direct link due to HP forum rules, also note that intel no longer lists earlier RSTe drivers which still support the z420's  c602 chipset and the HP site only has the earlier 4.3 release posted

 

as i recall the Intel Version 4.6.0.1085 WHQL driver is the last to have support for the C602 chipset, so you might want to also try this package

 

HP's Z620 Workstation RSTe driver  v4.3.0.1198

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98397.exe

 

 

as the LSI bios firmware (inside the z620 bios) may not support drives over 8TB i do have a custom updater for the LSI firmware that i use on the z820's and should also work on a z620 but am hesitant to provide it as improper usage can brick the LSI controller

HP Recommended

PXL_20220712_110216989.jpg

@DGroves, 

My Z820 does not have any Black SATA ports.  I have two gray SATA ports.  One of them SATA-0 is where I have my Boot SSD connected.  My 10 TB Drive is connected to one of the SAS ports.  I did try to connect the Drive to SATA-1, but that did not make a difference.   Please tell me how do I get the Boot to allow the 10 GB drive into the process.  Do I need a BIOS Firmware update?

I do not have an issue with the Drive, once the Workstation is booted-up.   I can see it then, if I add it after I am booted-up.

What OS do I need to install the Firmware?  I am Using a UBUNTU 24.04 OS and I also have Windows 10 available for this update to the BIOS.   Please advise...

HP Recommended

move your drives off of the LSI (white ports) that are on the bottom of the motherboard to the 4 Intel "SCU" SATA ports  which are located next to the Two Intel SATA 3 6GBps ports

 

make sure the z820  is configured for Raid+AHCI current releases should detect the intel RSTe correctly, if you get a error change bios to AHCI only (never select IDE mode)

 

disable boot from network for both onboard nics

 

disable the LSI boot rom option (do not disable the LSI device) 

 

disable the "AMT" option under the security section, DO NOT ENABLE/SET A PASSWORD

if the amt password is enabled and you forget it,.... it cannot be recovered!!!

 

connect OLNY your boot drive and the 10 TB drive and begin the Linux install

 

as i stated my custom z820 LSI firmware updater can brick the z820 if used wrong,..... as such i do not provide it to inexperienced users

HP Recommended

Here is a look at my BIOS Settings...

When I disabled the AMT option, 

RAID+AHCI rendered booting failure because none of the drives were detected; only AHCI alone allowed booting.

I disabled the Boot from NICs. 

I moved the Drives from SAS to SATA (White ports next to gray), they were no longer discovered and not available after boot.

 

I am still unable to use that 10TB drive.  When it is loaded in its bay, I am not able to get to the BIOS either; it is like it takes over and keeps everything out.  It can be a very good Firewall if I needed to keep someone from booting my System.

 

Any other options would be greatly appreciated...

 

 

HP Recommended

@DGroves:  Here is an inside look at my BIOS...

 

PXL_20220702_113322225.jpgPXL_20220712_151254277.jpgPXL_20220712_151323166.jpgPXL_20220712_151417046.jpgPXL_20220712_151442251.jpgPXL_20220712_151503250.jpgPXL_20220712_151512632.jpgPXL_20220712_151522574.jpg

HP Recommended

you have several bios settings that are not correct!!!

 

rest the bios back to default settings by using the clear cmos button when the system is power off AND DISCONNECTED FROM THE POWER OUTLET

 

then follow my previous post on what to disable and ONLY change those settings nothing else

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