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12-06-2021 01:17 PM
I purchased my laptop 2 years ago and the hinge broke recently although I was taking really good care of the laptop and it was never dropped or hit. As my warranty expired, I thought I would be cheaper to get it fixed by a technician, however, he couldn’t find the part that needs to be replaced anywhere and he told me that the price is approximately 250-360£ for that part to be bought and get installed (if found). As a student I definitely cannot afford it and I am really disappointed as the laptop’s price was 1100£ and it basically only lasted 2 years. I read a LOT of complaints about the same issue online, as well as from my friends who got the same model after my recommendation. I emailed HP 2 times but hasn’t got any response back. Shouldn’t HP take responsibility of that problem as it is acknowledged that it’s clearly a design flaw?
12-12-2021 11:09 AM
Unfortunately, bad things can and do happen.
I think you need one of the two hinges shown in the below picture
What part is damaged?
Where hing attached to main board can no longer be screwed in?
Where hing fit inside the display the housing is damaged and cannot hold hing?
Fiberglass cloth & epoxy can fix all type of problems.
Post picture of damage and with some suggestions you might be the next MacGyver
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