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‎04-07-2025 05:55 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Unable to create cases since late last week when I click on create case my account page comes up asking for a phone number which is graded out unable to update

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1 person had the same question
1 REPLY 1

‎04-08-2025 08:28 AM

HP Recommended

@jack60r, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your unit? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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