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‎07-14-2017 02:31 PM

HP Recommended
Product: HP Z620
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys

 

My system is  a Z620 workstation with dual E5-2660, 48Gb, SSD 480 + 2Tb Hdd, Win 10 64bits and dual quadro k4000 (will upgrade to dual K5000 SLI as soon this will solved).

When I try to install second K4000 (slot 5 - PCIe 3 x 16) I the system crash on windows login screen and then shutdown with this error

 

928-fatal pcie error

pcie error detected slot 5

completion timeout

 

Any Idea?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2017 02:11 AM

HP Recommended

Hi lifeisfutile666

 

Thanks for your repply.
I already had the latest bios and drivers,
Swaped cards in slots,
Same issue!!! 😞
One card only - it's OK (tryed with 2 cards to dismiss any card issue)

 

So, today morning I changed the primary display to slot 5 and pluged the display ports to this card and "Voilà".

 

Everything working!!!

 

Thanks for your support

 

Antonio

 

View solution in original post

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2 REPLIES 2

‎07-14-2017 10:47 PM

HP Recommended

Have you tried updating the BIOS firmware? 

Was this reply helpful? Yes No

‎07-15-2017 02:11 AM

HP Recommended

Hi lifeisfutile666

 

Thanks for your repply.
I already had the latest bios and drivers,
Swaped cards in slots,
Same issue!!! 😞
One card only - it's OK (tryed with 2 cards to dismiss any card issue)

 

So, today morning I changed the primary display to slot 5 and pluged the display ports to this card and "Voilà".

 

Everything working!!!

 

Thanks for your support

 

Antonio

 

Was this reply helpful? Yes No
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