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08-31-2020 09:16 AM
hey i just bought my desktop and in hp support assistant says it that my Factory warranty are expired, so i have 2 year Factory warranty cuz i just bought it right ??
08-31-2020 09:42 AM
The Warranty date can be fixed.
Register your system - submit a Warranty Dispute.
NOTES
- The online results do not impact your actual warranty.
- The dispute process can take a while - this is normal. The One-day turnaround is likely very optimistic. If you can stand it, be patient - there are other people in line.
That said,
- IF you need Warranty repair service and the Warranty date is (still) wrong at that time, we can submit a request for review to have the issue sorted quickly (so you can submit your case to HP Support).
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Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
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Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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