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Locked

‎01-29-2019 07:37 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

the message i get is on-screen menus are locked.  How do you unlock it?

7 REPLIES 7

‎01-30-2019 12:02 PM

HP Recommended

@TCgotOLD

 

Welcome to HP Support Community

 

To assist you better please provide me with the complete Monitor details or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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‎01-30-2019 11:10 PM

HP Recommended

They are Z337

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‎01-31-2019 03:42 PM

HP Recommended

@TCgotOLD

 

I'm unable to pull up any record with the Z337.

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

KrazyToad
I Am An HP Employee

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‎02-02-2019 08:28 AM

HP Recommended

Sorry Z227 is the model

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‎02-02-2019 08:31 AM

HP Recommended

Here's the tag on the backHere's the tag on the back

 

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‎02-02-2019 08:42 AM

HP Recommended

@TCgotOLD

 

I'm unable to view the picture since it has been blocked by the Admin.

 

Do not post any picture of the serial number or your personal information.

 

Note: You can provide me with the Model or Product Number

 

Please refer to this Link: hp.care/2bygf7l for help in locating the Product Number.or Model

 

Thank you

KrazyToad
I Am An HP Employee

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‎02-02-2019 09:06 AM

HP Recommended

K7C09A is the product number

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