-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- no bluetooth on Prodesk G2 600 mini
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-19-2022 10:08 PM - edited 06-04-2022 05:44 AM
HP Recommended
Product: HP ProDesk 600 G2 Desktop Mini PC
Hi,
I have a ProDesk 600 G2 Mini with Intel 7265NGW Wifi/Bluetooth device. Wifi is working so far. Bluetooth not at all. Tried it with Win10 and Linux. There is no BT in device manager, not even any corrupt USB device.
I saw there was a BIOS Update in April and I'm wondering if that's the reason.
I have a notebook (not HP). It has also an M.2 WIFI/BT device. Changed these 2 devices. Result: The 7265 is working fine in the notebook. But the ProDesk is not showing any BT device. That's why I think it must be something wrong with the ProDesk board.
Any advices?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.