thinclient t630 freeze

[RenévanSeeters]

Can you please refer to the URL where we can download the new driver and BAT file so we can try this fix?

[Reagn0x]

Hi,

Can you give the .BAT and the updated driver ?

[nivalcckw]

It’s from AMD support 

https://www2.ati.com/drivers/embedded/18.20.28.180731a-332951c-aes.zip

[RenévanSeeters]

The URL provided does not work.

Reply on clicking the URL:

We’re sorry, but we were unable to complete your download. There could be several reasons for this.

Can you please reply what driver we should download? so we can find it ourselves on the AMD website.

[nivalcckw]

It is just the amd embedded series driver from AMD support website. The latest version is called “AMD windows embedded catalyst 18.20.28”

the display driver version is showing as 24.20.12028.11

[Bart_van_de_Ven]

Hi,
We've implemented the AMD drivers @ t630's from a customer that has these random lockups, but no BAT file with regkeys was found in the .ZIP file from AMD.

Are you able to give me the REG keys in a reply?
Thanks in advance!

[Reagn0x]

JP75231 gave me this :

REM Company: Advanced Micro Devices
REM Date: Feb 22, 2018
REM Description: Batch file to update Windows Registry with custom Registry Key for HPI

echo off
cls
REM the following will find the registry path for the current installed Video Adapter
setLocal EnableDelayedExpansion
for /f "tokens=10 delims=\" %%a in ('reg query hklm\hardware\devicemap\video\ ^|find "\0001"') do (
echo Video Adapter found at: HKLM\SYSTEM\CurrentControlSet\Control\Video\%%a\0001
set LOCATION=%%a
)
REM Set the ATI Video Adapter 2D Driver Path location
set FULL_LOC0=HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video\%LOCATION%\0000
set FULL_LOC1=HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video\%LOCATION%\0001


set Key1=DisableAllClockGating
set Key2=DisablePowerGating

set Data1=1
set Data2=0


REG ADD "%FULL_LOC0%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC1%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC0%" /v %Key2% /t REG_DWORD /d %Data2% /f
REG ADD "%FULL_LOC1%" /v %Key2% /t REG_DWORD /d %Data2% /f


echo.
echo The following Registry Key updates have been made
echo %FULL_LOC0%\%KEY1%=%Data1%
echo.
echo %FULL_LOC1%\%KEY1%=%Data1%
echo.
echo %FULL_LOC0%\%KEY2%=%Data2%
echo.
echo %FULL_LOC1%\%KEY2%=%Data2%
echo.



echo A system reboot is required to apply changes.  Press any key to reboot now.
pause
shutdown -r -t 1

exit

[Reagn0x]

REM Company: Advanced Micro Devices
REM Date: Feb 22, 2018
REM Description: Batch file to update Windows Registry with custom Registry Key for HPI

echo off
cls
REM the following will find the registry path for the current installed Video Adapter
setLocal EnableDelayedExpansion
for /f "tokens=10 delims=\" %%a in ('reg query hklm\hardware\devicemap\video\ ^|find "\0001"') do (
echo Video Adapter found at: HKLM\SYSTEM\CurrentControlSet\Control\Video\%%a\0001
set LOCATION=%%a
)
REM Set the ATI Video Adapter 2D Driver Path location
set FULL_LOC0=HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video\%LOCATION%\0000
set FULL_LOC1=HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video\%LOCATION%\0001


set Key1=DisableAllClockGating
set Key2=DisablePowerGating

set Data1=1
set Data2=0


REG ADD "%FULL_LOC0%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC1%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC0%" /v %Key2% /t REG_DWORD /d %Data2% /f
REG ADD "%FULL_LOC1%" /v %Key2% /t REG_DWORD /d %Data2% /f


echo.
echo The following Registry Key updates have been made
echo %FULL_LOC0%\%KEY1%=%Data1%
echo.
echo %FULL_LOC1%\%KEY1%=%Data1%
echo.
echo %FULL_LOC0%\%KEY2%=%Data2%
echo.
echo %FULL_LOC1%\%KEY2%=%Data2%
echo.



echo A system reboot is required to apply changes.  Press any key to reboot now.
pause
shutdown -r -t 1

exit

[Bart_van_de_Ven]

Thanks but in my opinion there is a fault in the .BAT:

REG ADD "%FULL_LOC0%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC1%" /v %Key1% /t REG_DWORD /d %Data1% /f
REG ADD "%FULL_LOC0%" /v %Key2% /t REG_DWORD /d %Data1% /f    (The Echo rules imply this should be %Data2% instead of 1)
REG ADD "%FULL_LOC1%" /v %Key2% /t REG_DWORD /d %Data1% /f    (The same here....   were else would you need Data2 for ?)

[Reagn0x]

You probably right! I have updated my post.

(For me, the update driver has fix the freezes so I haven't used the script)