02-15-2017 05:38 AM
I recently purchased a desktop mini with wireless keyboard/mouse but there was no usb input device in with the packaging - could you tell me where in London I could purchase one? (DesktopMini product code : 826502-001), many thanks
02-16-2017 10:16 PM - edited 02-18-2017 10:07 AM
The identification you provided is not standard or easy to use..... but I found a link that indicates your PC likely is a HP Pavilion 300-230 Mini Desktop PC.
Here is a quote from one of its manual, which may explain why you cannot find the physical interface for your keyboard and mouse:
"NOTE: Depending on your computer model, the transceiver may be preinstalled in a USB port that is not visible from the outside of the computer."
Look that up your user's guide from this page, HERE. Go to page 11:
The physical interface may be the HP Link 5 system with keyboard/mouse. We have a few computers that use that and it works great..... there is an on/off switch on the bottom of the Link 5 mouse, and maybe the keyboard. You may need to replace batteries, but try turning the devices on first if they are switched off.