Create an account on the HP Community to personalize your profile and ask a question
07-19-2021 02:39 AM - last edited on 07-19-2021 02:46 PM by RodrigoB
Operating System: Microsoft Windows 10 (64-bit)
I put a extra SATA disk in the computer and now I get this error on startup.
When I google I find :
I know that under the Setup Menu/Advanced/Power On Options you are supposed to set the ACPI/USB Buffers @ Top of Memory setting to Enable, but unfortunately my version of BIOS doesn't contain this option.
I upgraded my bios and I still don't have that option
When I am in windows I can use my extra disk so I don't know what can solve this error
1 REPLY 1
07-19-2021 04:07 PM
add in cards that have onboard bios roms require a specific sized amount of free space within the computer's main bios memory map HP systems are known for being limited in this free space
if you don't need to boot from his add in sata card, go into the z420 bios and DISABLE OPTION ROM LOADING for the pci-e slot the sata card is in doing this tells the system not to try loading the sata cards bios extension
if you do need to boot from this card. you can try disabling the z420's onboard network boot option and rom (2 different settings)
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community