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11-29-2019 11:29 AM
I just bought the hp prime graphing calculator. After opening the package, I thought I should charge it first, but there was something wrong with the cable. The other side wouldn't connect to the wall charging adapter because it was a micro-usb. Is it suppose to like that? If yes, how do I charge the calculator?
I live in Europe btw if that of any importance.
Solved! Go to Solution.
11-29-2019 04:15 PM
The cable that you show in your photo is not the charging cable, but is for connecting two Primes together (for sharing data and/or software). Your Prime should have also come with another cable, which is used for both charging and for data transfer to a computer. If you don't have that cable, you'll be happy to know that any standard USB A to USB Micro B data cable will work. Such cables are available almost everywhere.
11-30-2019 03:42 AM
Thanks for answering Joe_Horn. I did receive the other cable, but it also wouldn't connect to the prime. Its a micro usb to usb 2 cable, just like a normal Samsung charging cable. So it wouldn't even connect to the prime. I don't know how such a mistake could happen but I guess my only choice is to buy a new one as you said.
12-02-2019 01:52 AM
It will connect just fine. Despite the plug on the calculator being "rectangular", the "angled" micro USB is designed to connect to that. Just do the "try one directrion, flip, try again, flip and then it fits on the 3rd try" thing USB cables seem to require.
Although I work for the HP calculator group as a head developer of the HP Prime, the views and opinions I post here are my own.
12-02-2019 04:04 AM
**bleep** It actually worked. I just assumed it wouldn't connect because the plug on the calculator is rectangular, and i didn't want to try it cause the prime was new and didn't want to make any external damage.
Thanks so much for your advise Tim_Wassman.