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JORGELUIS1111
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Message 1 of 4
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HP PRIME will only charge when connected via USB to HP connectivity Kit

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HP PRIME
Microsoft Windows 10 (64-bit)

HP Connectivity kit won't detect my Hp Prime and it only charges, I cant see my apps, edit my notes or anything

the calculator won't appear in the USB file, it says ALL (0) and USB (0)

I have tried every version of firmware and changeing every USB port, using recovery mode and using different computer but nothing seems to happen except my calculator charges its battery.

 

My version of software is 2018 02 12 on the Hp prime

and version of firmware is the latest and says there is no further versions.

please HELP!! 

 

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Tim_Wessman
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Message 2 of 4
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How does it "say it is the latest" when it won't connect like you say?

 

How did you update it?

TW

Although I work for the HP calculator group as a head developer of the HP Prime, the views and opinions I post here are my own.
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Tim_Wessman
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More importantly, what is your connkit version?

TW

Although I work for the HP calculator group as a head developer of the HP Prime, the views and opinions I post here are my own.
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JORGELUIS1111
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I had recently updated it a few days ago. Mc calculator is software version 2018 02 12 (13441)

My connkit version is 2018 02 12 (13441) as well

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