HP Prime Warranty Issues

[tmcquade]

I purchased an Hp Prime on June 24. It died on July 19.  I went through the steps shown in the troubleshooting section of the manual without success.  I emailed hp support and got an automatically generated email reply with a case number. It's been four days with  no further response.  Does anyone know how long it usually takes to get a respone?

I also checked my warranty status on the hp website. It indicates that the warranty on the calculator that I purchased a less than a month ago expires on 8/21/2020! How can that be!

[asmita6658]

Hi @tmcquade

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