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ArthurMA1
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Message 1 of 2
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HP Prime graphic calculator Touchscreen

HP Recommended

hi,

i have just unpaked my new HP Graphic Calculator and the touchscreen is not working.

how do i go past the start up screen or enable the touch function

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cyrille
Level 6
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Message 2 of 2
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HP Recommended

Hello,

 

Could you post a picture of the back of the calculator so I can tell what model/serial number it is?

 

Maybe doing a FW update might help. Try downloading the connectivity kit ( ftp://ftp.hp.com/pub/calculators/Prime/ ) and doing an update. It might help (not sure)...

 

Cyrille

I am an HP Employee
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