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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-07-2020 10:37 AM

HP Recommended
Product: HP Prime
Operating System: macOS 10.14 Mojave

I have an HP Prime Hardware Version A, running the following versions:

Software: 2014-3-31 (6030)

CAS: 1.1.0-46

Help Ver: 2014-03

 

When I run the connectivity kit for Mac (osx 10.14.6) it does not recognize the calculator so I can't update anything.

 

I saw an old thread about this, which suggested I put the calculator into "Recovery Mode" - which I have done.

Then I plug the Calculator in again, and no connection.

 

I do not have a windows machine, so can't do a windows connect......without a lot more instruction than I have found so far.

 

My basic question is, how do I get this calculator updated. 

 

Thanks

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