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giovy
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HP Prime problem after update

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HP Prime
macOS 10.14 Mojave

Yesterday I connected my HP Prime to my Macbook for the first time using the Connectivity Kit. I found out there was a firmare update available (2.1.14181 (2018-10-16)) and so I decided to update. The update was apparently successful, but after that I found out that the calculator won't turn off and the + and - keys are only changing the brightness of the screen. Everything else works fine so it looks like the ON key is stuck. I never really used the calculator but before the update the key was working, so I don't think it's a problem of the physical key. I tried every reboot method and nothing has changed. I wasn't able to put it in recovery mode, so I don't really know what to do

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Maké
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Hi!, @Giovy :

You didn't have today HP PRIME Connectivity Kit, for work in mac OS Mojave.

Only have, for ... https://support.hp.com/us-en/drivers/selfservice/HP-Prime-Graphing-Calculator/5367459/model/5367460#...

MAC OS HP Connectivity Kit.PNG

However, you can see, for the possible solution from ... https://h30434.www3.hp.com/t5/Calculators/Re-HP-Prime-not-recognised-by-Connectivity-Kit-in-MacOS/td...

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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giovy
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I had already installed that. The kit recognized the calculator and I updated it. The problem showed up after the update

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