cancel
Showing results for 
Search instead for 
Did you mean: 
Stealwork
New member
3 1 0 0
Message 1 of 2
358
Flag Post

HP Prime white screen

HP Recommended
HP PRIME G2
Microsoft Windows 10 (64-bit)

i buyed a new hp prime 15 days ago and i got a white screen when i updated 20200121. i see screen on the connectivity kit but the prime have a white screen . keys and others are working but screen is white 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,921 24,877 1,161 1,192
Message 2 of 2
Flag Post
HP Recommended

@Stealwork

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation