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Majose96
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Message 1 of 3
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Kit connectivity doesn’t detect my calculator

HP Recommended
Hp prime
Mac OS X 10.11 El Capitan

I have a problem conecting my HP Prime to my computer... I tried opening the HP conectivity kit, then pluging the usb with the HP Prime and viceversa but nothing seems to make it detect my calculator. I waited a lot of time but it still isn't showing up in the program.

 My version is HP 2015  06 17 

What can I try? 

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Maké
Level 9
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Message 2 of 3
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HP Recommended

Hi!, @Majose96 :

Install the ultimate firmware, Virtual Calculator and Connectivity Kit, from ... ftp://ftp.hp.com/pub/calculators/Prime

For Mac OS, only download ... files with extension .dmg

After install, open the Connectivity Kit. Connect the calculator, with the USB-Micro USB cable and search in USB (1). If connect too, the Virtual Calculator, you can see, in All (2), like in the image ...

Connectivity.JPG 

 

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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Tim_Wessman
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If the "check for update" does not automatically download the new version, download this http://ftp.hp.com/pub/calculators/Prime/HP_Prime_Connectivity_Kit_20181016.dmg and install it. You should be good after.

 

However, I don't think you are on mac given your date. You'll need the windows one.

TW

Although I work for the HP calculator group as a head developer of the HP Prime, the views and opinions I post here are my own.
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