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HotPickle
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Message 1 of 2
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Slate 7 Plus 4200US Needs KitKat or better, and update.zip -like everyone else!!!

HP Recommended
Slate 7 pluse 4200US
Android 4.1 - 4.3.1 Jelly Bean

Well, I'm not the only one that can't update my slate 7 because there's no Android/KitKat or better update.zip file for it on this site.

 

The update option in settings thinks everything is fine BUT I CAN"T RUN MY APP without >4.2 !!!

 

HP, Are you ever going to fix this!!!

 

At least tell us if you don't care anymore.

 

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@HotPickle

Thank you for posting on the HP Support Forums, 

I understand your concern and to help you out, 

 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee

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