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09-05-2018 07:31 PM
The ( key does not click whenever it is pressed and does not seem to be firmly in place. Also the enter key does not click at all and is lower compared to the rest of the keys. The 6 key is lower but still clicks; however it does seem weaker than the other keys. I do not want this key to end up like the others. I have messed around with the keys to try and get something to pop back into place.
09-06-2018 07:57 AM - edited 09-06-2018 09:16 AM
Hi!, @Foxtrot2002 :
Check state of warranty, from ... https://support.hp.com/us-en/checkwarranty
If the calculator still has valid warranty coverage, you should call the HP Support and Assistance Center, nearest your home, from ... http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Note : The warranty will cover for repair and/or replacement, as long as it is determined that it was not due to improper use, blows, falls, etc ...
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
09-13-2018 05:16 PM
I'd recomend to check the flat, assuming that it isn't anyone covered by warranty.