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05-25-2020 10:37 AM
@TheMozart Welcome back, I hope you've been well,
Please let us know how we could help you, and do elaborate.
Take care.
Riddle_Decipher
I am an HP Employee
06-01-2020 01:01 PM - edited 06-01-2020 01:09 PM
My problem is partially solved (system analysis is successful while checking messages once and new messages are coming sometimes) with updating HP Support Assistant but system analysis problem isn't solved completely (system analysis fail continues while checking updates and checking messages in next time). Also, I debugged my current new version of this program, errors were decreased.
06-01-2020 01:16 PM
@TheMozart That's awesome, great work.
that said, let me know how we could help.
Riddle_Decipher
I am an HP Employee
06-02-2020 09:30 AM
@TheMozart It's not a fight, a mere discussion is what that is, also, we are still waiting for your response, to the private message sent to you the last time we interacted, once you will in the same, we can have the appropriate team work on your case and find an apt solution.
Take care, I hope that helps!
Riddle_Decipher
I am an HP Employee
06-02-2020 02:31 PM
It is not a fight anyway, but because you couldn't solve the system analysis problem in the program, it was almost a fight. You have now partially resolved the system analysis failure problem in the program (once you check the messages in the messages section, the system analysis is successful as in the picture once a day).
However this problem has not been solved completely (system analysis fails when checking messages and checking for updates in the next time in a day). While it is ready to partially solve this problem, you can tighten your teeth and solve the problem completely.
06-03-2020 12:05 PM
@TheMozart Alright, thanks for the update! 🙂
Riddle_Decipher
I am an HP Employee
06-03-2020 01:45 PM
Thanks for your answer but please fix the system analysis fail problem completely (my problem is solved partially) and release new version of HP Support Assistant for everyone (because my HP Support Assistant's version is not released for public).
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