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‎09-20-2018 02:47 PM

HP Recommended
Product: HP Pavillion Power 580-137
Operating System: Microsoft Windows 10 (64-bit)

Just a quick question. I was wondering if it would be safe to install a Beats Audio driver on my HP Pavillion desktop. I know other HP products have Beats Audio on them but I don't want to try and install it on my computer unless I'm sure it won't cause an issue. I have almost no tech savvy whatsoever so I figure I'd rather be safe than sorry. Apologies if this is in the wrong section or just a dumb question, but any feedback is appreciated!

3 REPLIES 3

‎09-20-2018 02:52 PM

HP Recommended

Hi:

 

The Beats audio is not supported for your PC's model series.

 

Attempting to install it could cause loss of audio--especially if you try to install the IDT Beats Audio software.

 

That is a totally different audio chip than the one your PC has.

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‎09-20-2018 03:36 PM

HP Recommended

Thank you so much!

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‎09-20-2018 03:44 PM

HP Recommended

You're very welcome.

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