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Posts: 1
Member Since: ‎02-13-2018
Message 1 of 2 (59 Views)

CD-ROM Drive won't burn my CD's

Operating System: Microsoft Windows 10 (64-bit)



I'm a regular user of my CD Drive to burn cds for my car, however a couple of months ago it just stopped working. I'm using the exact same blank cd's as i always have. When i put the blank in, it says that it is burning and it starts spinning, then within a minute or so it just ejects back out! ive tried with multiple cd's now. 

All i can think of is whether it has something to do with when i updated to windows 10.

Ive tried uninstalling it and then using system recovery to try and fix the issue, but nothing seems to work!

Ive read a few support pages on this issue, but i just dont understand! 


Please help!



Shan Smiley Happy

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HP Support Agent
Posts: 1,258
Member Since: ‎10-14-2016
Message 2 of 2 (34 Views)

Re: CD-ROM Drive won't burn my CD's

Hi @_shan1,


Thank you for joining HP Forums.

I'll be glad to help you Smiley Happy


As I understand, your notebook would not burn CD's

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:


When was the last time it worked fine?

Did you make any hardware/software changes? 

What is the product number? 


While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: CD or DVD Drive Cannot Burn Discs (Windows 10, 8)


Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as well,

Considering, this forum has some of the best people in the world available and ready to help.


 I am an HP Employee 

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