02-13-2018 08:40 AM
I'm a regular user of my CD Drive to burn cds for my car, however a couple of months ago it just stopped working. I'm using the exact same blank cd's as i always have. When i put the blank in, it says that it is burning and it starts spinning, then within a minute or so it just ejects back out! ive tried with multiple cd's now.
All i can think of is whether it has something to do with when i updated to windows 10.
Ive tried uninstalling it and then using system recovery to try and fix the issue, but nothing seems to work!
Ive read a few support pages on this issue, but i just dont understand!
02-14-2018 04:26 PM
Thank you for joining HP Forums.
I'll be glad to help you
As I understand, your notebook would not burn CD's
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
When was the last time it worked fine?
Did you make any hardware/software changes?
What is the product number?
While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: CD or DVD Drive Cannot Burn Discs (Windows 10, 8)
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help.
I am an HP Employee
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