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HP Recommended
Photosmart
Microsoft Windows 8.1 (64-bit)

When I clicked on my archived DVD's that contain thousands of my old photo's from the Photosmart going back years, I get a message that the file cannot be opened and asks me to go to the store to find a program to open it.  There it gives me a message similar to the original but no help.  I know this was a commercial vendor that HP used for this software and was informed that the Archives of HP programs possibly has copies I could acquire.  Need any help since these are sentimental journeys through my 77 years on this planet.

1 REPLY 1
HP Recommended

Did you find a solution? I have the same issue. I have downloaded Photosmart Essentials and it will not open the files, also tried changing the extension...still nothing. 

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