cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
25 19 0 2
Message 1 of 2
466
Flag Post

Cannot Open archived *.albm files from Photosmart

HP Recommended
Photosmart
Microsoft Windows 8.1 (64-bit)

When I clicked on my archived DVD's that contain thousands of my old photo's from the Photosmart going back years, I get a message that the file cannot be opened and asks me to go to the store to find a program to open it.  There it gives me a message similar to the original but no help.  I know this was a commercial vendor that HP used for this software and was informed that the Archives of HP programs possibly has copies I could acquire.  Need any help since these are sentimental journeys through my 77 years on this planet.

1 REPLY 1
Highlighted
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Did you find a solution? I have the same issue. I have downloaded Photosmart Essentials and it will not open the files, also tried changing the extension...still nothing. 

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation