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HP Pavilion Notebook - 17-g119dx

I got a failure message on my 'HP Pavilion Notebook - 17-g119dx'. the error code is 

"Failure ID: MC543K-7SC9QG-MFPWLK-60C503" and I don't know how to fix it can somebody please help me.

1 REPLY 1
HP Recommended

Hi:

 

The error code reported, Hard Disk 1 SMART Hard Drive Detects Imminent Failure, means the hard drive is about to fail, or has failed, needs to be replaced and the operating system reinstalled.

 

If you can still get into Windows, back up any files you want to save onto a portable hard drive.

 

Below is the link to the service manual for your notebook.  The HDD R & R procedure can be found in this manual.

 

http://h10032.www1.hp.com/ctg/Manual/c04655191

 

You may want to consider purchasing a better performing, normally more reliable 2.5" solid state drive (SSD).

 

After you replace the hard drive, you can reinstall W10 for free by using the media creation tool at the link below to create bootable installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...

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