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Google Chrome does not thumbnail my novel

HP Pavilion 15 CC123CL Core i5-8250U
Microsoft Windows 10 (64-bit)

If I try to bring up a thumbnail of my novel through Google Chrome, it does not appear even if I go through Amazon first and then type in my title. the usual string of similar titles appear as thumbnails but not mine. I don't have this problem with any other browser. What is happening?

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