Masterx81 Tutor
Tutor
22 17 0 0
Message 1 of 1
203
Flag Post
HP Recommended

HP Client security, win 10 and Bitlocker

Elitebook 850 G5
Microsoft Windows 10 (64-bit)

Hi! I have the HP Client security software (latest version, 9.3.18.2694) and i use my fingerprint to access websites, access to the pc, etc. I have a problem registering the bitlocker password for a usb key. There is no way to save the password. When windows prompt for the password, i press the ctrl+win+h keys and enter the password. The software name it correctly with the name "Bitlocker" and the driveletter of the key, but when i save, i can't find the voice under the saved passwords in the client security software. I have also another HP notebook (probook 650 g1) with win 10 64bit and the same software (but an older version 8), and the bitlocker password is saved correctly in the software. I think that there is something wrong with the software.

Someone can help me? Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation