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Microsoft Windows 10 (64-bit)

We have been using HP Image Assistant for a while now, without issue from a network share. 

 

On upgrading to 4.1.2, we get an error when opening the application - this is only when running it from the network share... running locally or from a USB stick is ok.

 

HP Error.png

1 REPLY 1
HP Recommended

This issues has been reported and will be corrected in the 4.2 release of HPIA.  The 4.2 release is in final testing and should be available very soon (mid/late October).  Continue to monitor the HPIA web site (https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html) for the release of the update.

 

Joel

I am an HP Employee.

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