• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-19-2019 08:57 PM

HP Recommended
Product: 15-bs634tu
Operating System: Microsoft Windows 10 (64-bit)

HP Inc. - HIDClass - 10/30/18 12:00:00 AM - 2.1.8.1, error - 0x800703e3

2 REPLIES 2

‎01-22-2019 12:24 AM

HP Recommended

Hi Braver!

I think this is the same issue and it has a solution.

 

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Windows-10-Failing-Update-HP-I...

 

or here

https://mspoweruser.com/hp-hidclass-driver-causing-trouble-on-windows-10-machines

 

Have a look! Good luck!

:PinkCrown:

Was this reply helpful? Yes No

‎01-22-2019 03:02 AM

HP Recommended

Hi @braver123 , @r7s7i7

 

Welcome to the HP Support Community.

 

You may want to download this Microsoft uitlity to hide the update >> https://support.microsoft.com/en-us/help/4026726/windows-hide-windows-updates-or-driver-updates

 until the issue is resolved on the back end (kind of)

 

More info >> https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.