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Posts: 1
Member Since: ‎04-12-2013
Message 1 of 2 (997 Views)

HP SoftPaq Download Manager crashes

My SDM chrashes since last update. New version

Old version unknown.

System : HP Elitebook 8740W with Windows 7 64 bit.

I have tried reinstall after removing it from the system completly.

Also removed all registersettings and the map in programdata.

Then install and still it chrashes.

It shows the splash screen and then the message it has chrashed and then automticly closes.

In this way i cannot even let it update itself.


If you need extra information please let me know.


Please help.



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Posts: 57
Member Since: ‎01-12-2009
Message 2 of 2 (988 Views)

Re: HP SoftPaq Download Manager crashes

Please try installing the latest version You can download it from:

If this problem persists, please send us the last SDM log file. Please refer to this FAQ post for more information: /t5/HP-SoftPaq-Download-Manager/FAQ-12-Sending-an-email-to-the-SDM-Support-Team/m-p/1138737#M131

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation