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‎10-17-2019 03:53 AM

HP Recommended
Product: T630
Operating System: Microsoft Windows Server 2012 and older

Morning,

 

I am trying to use HP Update Center via HPDM to download the latest image, 16WWFTAN602_080819_emea, but fails everytime. In templates it is reporting it as failed.

 

I have tried downloading _us version and  it also fails, also another team memeber has tried and it fails for them also.

 

We are able to download the HP ThinPro 7, T7X71018, image and also bios and application updates fine.

 

Accessing ftp.hp.com via filezilla works and I am able to browse around the site fine apart from the images folder where the problem file sits. I get the following error: 

 

Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

 

Does seem to us there maybe a issue with the ftp site. Any ideas would be grateful.

 

Kind Regards
Chris

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2019 07:47 AM

HP Recommended

Please close, issue has been fixed.

View solution in original post

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1 REPLY 1

‎11-04-2019 07:47 AM

HP Recommended

Please close, issue has been fixed.

Was this reply helpful? Yes No
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