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‎04-12-2019 07:06 AM - edited ‎04-12-2019 07:07 AM

HP Recommended
Product: HP Device manager
Operating System: Microsoft Windows Server 2008

Hey, 

 

I am using HP Device Manager 4.7 with SP 10. Now that I am trying to edit some templates that i made when i try to save the templates i get an error with the message "failed to merge payload in template". After that message the template goes grayed out and i cant edit the template anymore, this also means that I have to remake the template with commands etc.

I do have full admin rights this also doesnt work with root.

2 REPLIES 2

‎06-24-2019 05:42 PM

HP Recommended

Did you get anywhere with this? I am having the same issue. 😞

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‎07-02-2019 02:10 AM

HP Recommended

I'm sorry for the inconvenient.  This is a known issue.  The workaround is to always click "Save As" instead of "OK" after making payload related changes.  

I am an HPI Employee.
My opinions are my own and do not express those of HPI.
**Light the thumb up if you like my post**
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