cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 2 0 0
Message 1 of 4
178
Flag Post
HP Recommended

HPIA 4.5.8.1 Offline Mode require write access like 4.5.4.1

Elitebook and Elitedesk
Microsoft Windows 10 (64-bit)

Hello,
The "offline" mode of the new version of HPIA (4.5.8.1) always requires read-write access to the driver repository.
This is a significant security issue, a malicious user may introduce corrupted drivers.
Here is an extract from the "HP Image Assistant.log" log file with only read-only access:

05.15.2020 07:01:39 -- Connecting to HP.com...
05.15.2020 07:01:39 -- Exception (Handled): L'acc..s au chemin d'acc..s '\\xxxxxxxxx\drivers\_HP_BP2_\.repository\cache\83b2_64_10.0.1903.cab' est refus...
05.15.2020 07:01:39 -- Exception (Handled): L'acc..s au chemin d'acc..s '\\xxxxxxxxx\drivers\_HP_BP2_\.repository\cache\83b2_64_10.0.1903.cab' est refus...
05.15.2020 07:01:39 -- Exiting with exit code: ReferenceFileOpenFailed
05.15.2020 07:01:39 -- Analysis completed
05.15.2020 07:01:39 -- Exiting with exit code: 16384

By giving write rights, everything goes as planned.
The file concerned is never modified, so there is no need to request write access.
Will this problem be resolved soon? The use of HP SSM is also problematic, some drivers do not install, others are installed when they are outdated.
Thank you in advance for your help.

Christian

3 REPLIES 3
Highlighted
Level 7
615 610 56 130
Message 2 of 4
141
Flag Post
HP Recommended

HPIA 4.5.8.1 Offline Mode require write access like 4.5.4.1

Hello Christian

 

which are the options you use with HPimageassistant.exe -offlinemode ............................. ?

 

bye

Reply
0 Kudos
Highlighted
New member
4 2 0 0
Message 3 of 4
131
Flag Post
HP Recommended

HPIA 4.5.8.1 Offline Mode require write access like 4.5.4.1

Hello,

 

This is the full command line:

\\xxxxx\drivers\__TOOLS__\HPIA\HPImageAssistant.exe /Operation:Analyze /Action:Install /Category:Drivers /ReportFolder:C:\TEMP\HPIA_LOG /debug /noninteractive /Offlinemode:\\xxxxx\drivers\_HP_BP2_

 

"xxxxx" is the name of the computer hosting the driver repository.

 

I have tried some variation with allways the same result.

 

Thank you!

Reply
0 Kudos
Highlighted
Level 7
615 610 56 130
Message 4 of 4
108
Flag Post
HP Recommended

HPIA 4.5.8.1 Offline Mode require write access like 4.5.4.1

Hello Christian

 

I tried to do the same and I confirm that even in my case I see the same behaviour.

 

Bye

 

 

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation