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‎02-15-2018 01:25 PM

HP Recommended

To work on an important task, I needed charts of market capitalization, previously created by me in a pdf file. To my surprise, I could not open it in adobe 11.0 which I use at work. An error appeared on the screen: File damaged and can not be repaired. Help solve the problem. I never encountered this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2018 02:47 PM

HP Recommended
  • PDF repair tool file that was corrupted by sending it to the recycle bin then empty the recycle bin. Download the PDF file again from the original source. While the Acrobat is downloading the file, limit your computer usage, this will only take a few minutes so just walk away from the computer momentarily. Open the new PDF file once the download has completed.
  • Remove your Adobe Acrobat Reader program. Click "Start" and select "Control panel." When the control panel opens find "Adobe Acrobat Reader" click on the program then select "Uninstall." Allow the program to complete the entire uninstall process.
  • Reboot your computer by clicking the "Start" then select "Restart." When the computer is finished rebooting reinstall the "Adobe Acrobat Reader" from www.adobe.com. Download the latest version of the "Acrobat" for your computer's operating system. This will take a few minutes to complete the reinstall.
  • Download the PDF file again by visiting the website that you obtained the corrupted PDF file from. The file should be able to open correctly, but if you are still getting a corrupted file, proceed to the next step.
  • Download a PDF Recovery software program from the resource section and install on your computer. Follow the instructions given to recover the corrupted PDF file.

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3 REPLIES 3

‎02-15-2018 01:47 PM

HP Recommended
@SegoleneCuvilli wrote:

... An error appeared on the screen: File damaged and can not be repaired. Help solve the problem. I never encountered this.

@SegoleneCuvilli

 

Can you open SAME file from other machine(s). If yes, save it again and copy to your machine. By the way Adobe 11.0 is not a product from HP.

 

Regards.

BH
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‎02-17-2018 12:41 PM

HP Recommended
How? This window 07 Pro 0A HP.
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‎02-18-2018 02:47 PM

HP Recommended
  • PDF repair tool file that was corrupted by sending it to the recycle bin then empty the recycle bin. Download the PDF file again from the original source. While the Acrobat is downloading the file, limit your computer usage, this will only take a few minutes so just walk away from the computer momentarily. Open the new PDF file once the download has completed.
  • Remove your Adobe Acrobat Reader program. Click "Start" and select "Control panel." When the control panel opens find "Adobe Acrobat Reader" click on the program then select "Uninstall." Allow the program to complete the entire uninstall process.
  • Reboot your computer by clicking the "Start" then select "Restart." When the computer is finished rebooting reinstall the "Adobe Acrobat Reader" from www.adobe.com. Download the latest version of the "Acrobat" for your computer's operating system. This will take a few minutes to complete the reinstall.
  • Download the PDF file again by visiting the website that you obtained the corrupted PDF file from. The file should be able to open correctly, but if you are still getting a corrupted file, proceed to the next step.
  • Download a PDF Recovery software program from the resource section and install on your computer. Follow the instructions given to recover the corrupted PDF file.
Was this reply helpful? Yes No
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