Highlighted
Dirkster1 Honor Student
Honor Student
2 0 0
Message 1 of 4
701
Flag Post

Solved!

LTO-5 Ultrium 3000 Tape drive not working

Hi 

 

We have an LTO-5 Ultrium 3000 tape drive that is connected to a PROLIANT DL385p Gen8 server.

 

Server OS: Windows server 2012 R2

In Device Manager it shows that the tape drive is installed and connected properly, but Tape Tools won't detect it.

I downloaded the latest version of Tape Tools that I could find, but the problem still exists. I can't find any solution online to help me with this problem.

 

Please assist

 

3 REPLIES
Provost Provost
Provost
96995 13138 20368
Message 2 of 4
674
Flag Post

Solved!

LTO-5 Ultrium 3000 Tape drive not working

Hi:

 

HP split into two companies a few years back and tape drive support is handled by the HP Enterprise (HPE) corporation.

 

The support forum for tape drives can be found at the link below...

 

https://community.hpe.com/t5/StoreEver-Tape-Storage/bd-p/itrc-198#.W2hFSOS0W9I

Dirkster1 Honor Student
Honor Student
2 0 0
Message 3 of 4
649
Flag Post

Solved!

LTO-5 Ultrium 3000 Tape drive not working

Ah ok. That explains a lot. Thank you very much for helping me to understand.

Reply
0 Kudos
Provost Provost
Provost
96995 13138 20368
Message 4 of 4
632
Flag Post

Solved!

LTO-5 Ultrium 3000 Tape drive not working

You're very welcome.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation