Having trouble signing in? Try this!
Post new question
Question
Reply
 
Highlighted
Honor Student
Posts: 2
Member Since: ‎08-02-2018
Message 1 of 4 (204 Views)
Accepted Solution

LTO-5 Ultrium 3000 Tape drive not working

Hi 

 

We have an LTO-5 Ultrium 3000 tape drive that is connected to a PROLIANT DL385p Gen8 server.

 

Server OS: Windows server 2012 R2

In Device Manager it shows that the tape drive is installed and connected properly, but Tape Tools won't detect it.

I downloaded the latest version of Tape Tools that I could find, but the problem still exists. I can't find any solution online to help me with this problem.

 

Please assist

 

Reply
0 Kudos
Accepted Solution

Re: LTO-5 Ultrium 3000 Tape drive not working

Hi:

 

HP split into two companies a few years back and tape drive support is handled by the HP Enterprise (HPE) corporation.

 

The support forum for tape drives can be found at the link below...

 

https://community.hpe.com/t5/StoreEver-Tape-Storage/bd-p/itrc-198#.W2hFSOS0W9I

View solution in context
Provost
Posts: 95,139
Member Since: ‎07-13-2010
Message 2 of 4 (177 Views)

Re: LTO-5 Ultrium 3000 Tape drive not working

Hi:

 

HP split into two companies a few years back and tape drive support is handled by the HP Enterprise (HPE) corporation.

 

The support forum for tape drives can be found at the link below...

 

https://community.hpe.com/t5/StoreEver-Tape-Storage/bd-p/itrc-198#.W2hFSOS0W9I

Honor Student
Posts: 2
Member Since: ‎08-02-2018
Message 3 of 4 (152 Views)

Re: LTO-5 Ultrium 3000 Tape drive not working

Ah ok. That explains a lot. Thank you very much for helping me to understand.

Provost
Posts: 95,139
Member Since: ‎07-13-2010
Message 4 of 4 (135 Views)

Re: LTO-5 Ultrium 3000 Tape drive not working

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation