• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I had to replace the hard drive on my HP TouchSmart 520 & I need the link to re-install the Beats Audio that was installed on the device orginally.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10, so the only suggestion I can offer would be to try this W10 IDT w/Beats Audio driver from a newer model desktop PC, and see if that works.  Restart the PC after installing the driver.

 

6.10.6504.0       July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

12 REPLIES 12
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10, so the only suggestion I can offer would be to try this W10 IDT w/Beats Audio driver from a newer model desktop PC, and see if that works.  Restart the PC after installing the driver.

 

6.10.6504.0       July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended

And that softpack includes Beats Audio?

HP Recommended

That it does.

 

I've used the free 7-zip file manager program a long time ago to extract the individual files from the exe file, and there are files listed there for the Beats audio system.

 

Whether or not it will work for your specific AIO PC, that I do not know.  It has for others.

HP Recommended

Thank you

HP Recommended

You're very welcome.

HP Recommended

Do you have any other softpacks that will work as well

HP Recommended

W10 should have installed all of the drivers you needed for that model.

 

What other drivers are you missing?

HP Recommended

The Cyberlink DVD player

HP Recommended

Hi:

 

I have shared the link to my Skydrive folder below.  Download, unzip and install the file labeled sp75514.zip.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=Fy2fbZ

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.