03-30-2019 03:11 PM
When I shut down my system windows post the name of an app that is shutting down and the OS continue with the shutdown process before I can read anything about which app is not shutting down. How can I delay the information on the screen long enough to read which app is not stopping correctly!
04-01-2019 10:03 AM
Thank you for posting your query on HP Support Community,
This issue could have occurred due to incorrect power settings or corrupt power plan.
Try the steps listed here and check if it helps.
Method 1: I suggest you to run power troubleshooter and check if it helps. Please follow these steps:
a. Type troubleshooting in the search box on taskbar and click on it in results.
b. Click View all and then click Power.
c. Click Next and follow on-screen instructions.
If the issue persists, I would suggest you to perform Clean Boot to avoid any third party software conflict and check.
Disclaimer: Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
Let me know how it goes for further assistance!
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