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Stevo27
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Would like to know why the startup screen says boot device not found. Please install operating syste

HP 14-ax020wm
Microsoft Windows 10 (32-bit)

Boot device not found: Says please install an operating system on your hard disc. I'm not able to get to the main home screen at all. 

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HP Recommended

Would like to know why the startup screen says boot device not found. Please install operating syste

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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